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FAQ / Customer Service


Web Membership FAQs:

Q: What do I see if I join?
A: You will have full access to hundreds of video clips, thousands of photo sets, and live video streaming. Plus, you can see exclusive web content that's too hot for any of our regular video titles! Membership is a great deal. Click here to join now

Q: How do I cancel my WEBSITE membership online?
A: Please login to members area and go to the "My Account" section.

Q: I forgot my password, how do I get it?

A: Please visit our password retrieval form.

Q: My question about Membership is not listed here, what should I do?
A: Send an email to WebSupport@GirlsGoneWild.com and send us your question in detail and someone will get back to you right away, or call our customer service department at 855.894.4443.

 

GGW Store Digital Purchase FAQs:

Q: How does iTunes download work?
A: Download To Own on iTunes is a method where you can buy a Girls Gone Wild DRM-free movie to own forever for your iTunes, which can be synced to your iPad, iPhone, iPod, or any other supported device.

After making your Download To Own purchase, simply click on the [ Download To Own on iTunes ] link in your "My Account" page. The iTunes download will automatically place itself in your Podcasts folder and begin to download. To locate your movie, just open iTunes, select "Podcasts" from the left hand navigation, then select your file. For the best possible viewing experience, please be sure you have the most up to date version of iTunes http://apple.com/itunes


 


Safety & Security

The Girls Gone Wild brand is all about fun, freedom and youthful expression which means a lot of people want to be a part of it. Girls Gone Wild works diligently to ensure that all our employees, customers, and guests are treated professionally and respectfully. Girls Gone Wild takes these issues very seriously and wants to hear from you if you have any comments, questions or concerns about our products, staff or independent contractors. Authorized representatives from Girls Gone Wild will only contact you via email from a or girlsgonewild.com domain. If you are emailed by someone who claims to be from Girls Gone Wild but does not have one of these domain addresses please contact us immediately. Thank you.

Email:  legal@girlsgonewild.com